Why should an NA always identify a resident by name?

Why should an NA always identify a resident by name?

• A. Because this helps promote respect and ensure correct identification.
• B. Because this helps the resident and NA know each other's names.
• C. Because the NA can refer to the resident by first name after identification.
• D. Because the doctor will call to ask the resident's name.

Answer: (A)

Identifying a resident by name matters because it protects their dignity and safety. Using a resident’s name shows respect and confirms you’re addressing the right person, which is essential in a setting where many residents may look alike or share rooms. When you greet and interact using the person’s name, you build trust and improve communication, making it less likely that care, medications, or procedures are given to the wrong resident. It also supports the resident’s sense of autonomy and comfort. Always use the resident’s name and verify identity according to facility policy (such as confirming with a bracelet or asking the resident to state their name) before providing care.

Identifying a resident by name matters because it protects their dignity and safety. Using a resident’s name shows respect and confirms you’re addressing the right person, which is essential in a setting where many residents may look alike or share rooms. When you greet and interact using the person’s name, you build trust and improve communication, making it less likely that care, medications, or procedures are given to the wrong resident. It also supports the resident’s sense of autonomy and comfort. Always use the resident’s name and verify identity according to facility policy (such as confirming with a bracelet or asking the resident to state their name) before providing care.